|
Knowledge-based decision making (KBDM) in management is; a decision making process,〔 the process involves an agreed criteria, which is used to measure and ensure that the most suitable outcome can be generated for a specific topic. This process is used as a guideline to make the most effective and strategic decision as it establishes a thought process, reasoning behind a decision but also collects vital background essentials to together to increase understanding about a topic or agreed criteria. ==Key Elements== * Open communication between leadership and membership – this element consists of being able to demonstrate face to face dialogue, exchanging information, experiences and facts to one another; each party takes turns to listen and respects what others have to say. The initiation of regular dialogue and communication between individuals in respects to a specified topic. * Dialogue before Deliberation 〔– "I must consider all the facts and examine the possible consequences". Dialogue before deliberations suggests to communicating prior to demonstrating actions. The relevance to KBDC is, background information about the selected topic has to be gathered preliminary to a meeting or discussion information founded beforehand is made available to all the decision makers before a meeting is arranged. The storage location of materials and sources are mutual, meaning all decision maker's involved have equal access to files. During the duration of the discussion period, background information and facts are evaluated and discussed among the decision maker’s. In reasoning, members can use this time as an opportunity to ask questions and queries about the specified topic, during this time responses can be made accordingly and appropriately. The overall purpose of the meetings are to discuss the background information as well as ensuring each decision makers question have been answered via face to face contact.〔 * All decision makers have common access to information - All information involved in the KBDM process must be distributed equally to all decision makers and the sources should be in a mutual location to ensure the same grounds for each decision- maker. It is important that of the information provided to the decision makers are of the same version and has the same content. * We exist in a culture of trust - 'Culture' is based on the characteristics and behaviour among a particular group of individuals. Corresponding to this, knowledge based decision making try's to focus on functioning within an environment and surroundings with a variety of components including; respecting one another’s decisions and listening to each other. These factors link to culture as they can contribute to how an individual feels within the environment, wether this is positive or negative reducing the amount of fear and pressure put on individuals if they make a mistake. If individuals feel as though they need advice, the culture can assist individuals, as it would be normal to help each other, be reassuring as well as encouraging. In contrast, not having a culture of trust can increase the level of risk when making decisions, as individuals may take advantage of situations and be unsupportive or unwilling to give advise.〔 Advantages Open Communication * Contributes to increased relevant overall knowledge and understanding about the topic, doing this can limit both confusion and misunderstandings.〔 Dialogue Before Deliberation * Provides opportunity for decision maker's to prepare by viewing background information founded, this can generate a better understanding of the topic involved. * Decision makers prepared for discussion as they have the chance to generate questions and identification of specific aspects of the findings and information they want to discuss or develop on. * Decision maker's gaining a clearer and rounded understanding of the topic beforehand from background information provided. * Gives clear direction of conversation〔 All decision makers have common access to information * Having information published in one location it can contribute to ease of access, but also ensures availability, so if any of the decision makers wanted to view information before a meeting they would be able to do this efficiently and effectively.〔 * Publishing information beforehand allows members to have a sufficient time period to become informed about present content provided, generate further questions and express opinions〔 about the matter in order to reach the most suitable outcome. We exist in a culture of trust * Helping, advising and supporting one another. * Working towards the same goals, group effort. * Authority isn't a large factor, the content of the information to make an informed decision is most import. * Group members are more likely to support decision made due to the contribution.〔 Disadvantages Open Communication * Always a chance that some decision maker's will not communicate effectively, so confusion can always occur. * Miscommunications between individuals due to different perceptions. Dialogue Before Deliberation * Some individuals may not have read the background information thus not understand the direction of conversation. * Background information provided may be hard to understand thus impact preparation time. * Unexpected issues will constantly arise. All decision makers have common access to information * Technology could be a barrier, information stored on a computer based system maybe lost. * Background information can soon be out-dated.〔 We exist in a culture of trust * New decision makers may not fully understand the culture of the environment. 抄文引用元・出典: フリー百科事典『 ウィキペディア（Wikipedia）』 ■ウィキペディアで「Knowledge-based decision making」の詳細全文を読む スポンサード リンク
|